Short answer
Outlook Power Tools adds reusable templates to New Outlook for support replies, follow-ups, scheduling, out-of-office messages, sales outreach, and any text you send repeatedly.
Outlook Power Tools templates are stored locally in Chrome storage. The extension does not transmit template content or email content to a remote server.
Template use cases
| Use case | Example |
|---|---|
| Support | Troubleshooting steps, intake questions, status updates, refund replies. |
| Sales | Follow-ups, meeting confirmations, pricing replies, proposal handoffs. |
| Scheduling | Meeting proposals, reschedule notes, timezone confirmations. |
| Operations | Approvals, reminders, internal handoffs, repeat admin messages. |
How it works
- Install Outlook Power Tools from the Chrome Web Store.
- Open Outlook Web and create or reply to an email.
- Save a message as a template or choose one of the built-in templates.
- Insert the template into compose whenever the same reply is needed.
Related template guide
If Microsoft's built-in template button is missing, read the troubleshooting article: Outlook email templates disappeared in New Outlook.
FAQ
Can I create email templates in New Outlook?
Yes. Outlook Power Tools lets you save reusable replies with subject lines, recipients, and body text.
What is the difference between templates and canned responses?
Templates are complete reusable messages. Canned responses are shorter saved replies for common questions and support workflows.
Are built-in templates included?
Yes. Built-in templates cover acknowledgments, follow-ups, scheduling, out-of-office messages, and support replies.